+64 21 489 850

Growing organisations that people love. 

Inside out. & Outside In. 

Photo by Nathan Dumlao on Unsplash

Today’s most iconic leaders and successful businesses are outperforming their competitors by a huge margin. 

The secret? They are purpose-inspired leaders and organisations, with clear, customer-centric ideals that engage BOTH HEAD AND HEART.

Sadly, in an increasingly data driven world, it’s easy to lose sight of the significance of emotional drivers on everything from; your customers, shoppers, pricing value, employee engagement and leadership. 

Trust and building authentic connections are more important than ever. The task at hand today, is in balancing the scorecard.

My mission is to help organisations balance data driven insights with emotional intelligence and engagement.

After all, it is emotion that drives our buying decisions. We are just experts at rationalising our decisions with logic. 

This means working with businesses to create deeper connections with their customers so they can unlock the emotional value that contributes to their price positioning as well as their selling stories. 

It also means working with leaders and teams to understand personality drivers and how they  influence our behaviour - from employees and colleagues to customers and shoppers.  

With a customised approach that directly addresses your specific needs, our services cover; team workshops, consulting projects around pricing and personal coaching.  










True diversity starts with being You.

Emotional Currency is a term I've coined that refers to the emotional drivers that influence our decisions and behaviours.  A child's personality is unfiltered - front and centre.  As parents,Read more

Are you one of the 80% who rate themselves as above average leaders?

Let me ask you, how do you rate yourself as a leader? On a scale of 1-10, with anything over five as above average, how do you rate your leadership skills? I would put money on the fact that mostRead more

The fundamental questions you needing to be asking right now

For many businesses, the current community lock down has been a chance to finally slow the 'hamster wheel' that dominates our lives and take a long overdue break. Regardless of how we're feelingRead more

It’s time to get intimate…

... with your pricing. If I’m right, then a discount frenzy is about to hit us square in the face. For the majority of NZ businesses, come Tuesday 28 April, the doors will have been closed for 34Read more

Is dealing with workplace emotion your Achilles heel?

Unfortunately, many leaders feel emotions have no place in the workplace, or they feel out of their depth dealing with emotions, so they are often swept aside with an increasing focus on delivering tRead more

Do you need to work on trust?

Trust is gold. Trust is euphoric. Trust allows us to be our best selves. Trust is what makes preschoolers so endearing.  Erosion of trust is what makes us cynical, cautious and hesitant with age.Read more

Now is a time for more than just the facts

Now is a time for compassion. Not just sticking to the facts.  Last week a prominent New Zealand business leader gave the advice that right now it is critical we 'deal in facts' at this time. Read more

The moment I took my life back

Ever felt like that square peg in a round hole? That was me for most of the first 20 years of my career.  It got so bad that I felt I couldn’t breathe anymore. What was once a vibrant and outgoingRead more

Is Pricing a core competency in your business? Your bottom line depends on it!

What would 8% do for your bottom line? As a pricing strategist, I’m constantly amazed to discover how much profit businesses are leaking out the door. Profit is king right? So why do so manyRead more

'People don't care how much you know, until they know how much you care' - Theodore Roosevelt


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